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HTTP Call Control - Voice and Data Integration
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Anveo is a very powerful, flexible and yet easy to use communication platform for Voice and Data integration.
Anveo can dynamically integrate your business and customer data from your in-house applications into your voice applications.
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How Anveo Can Help / Business Case Example
Situation:
You want your calling customers to be able to enter their account number and automatically hear their account balance. Additionally, you want to present the caller with different options, based on the account balance.
Solution:
With Anveo's Visual Designer, create a Call Flow to obtain the account number from the caller and then use the HTTP Control to send the account number to your in-house business application and retrieve the account balance into your Call Flow. It's as simple as dragging-and-dropping the HTTP Controls into your Call Flow.
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Example
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Call flow below uses call flow variables to store account number and account balance.
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