How To Connect An Obihai Device To Anveo With SIP Credentials

1. Visit Anveo: Go to anveo.com, and in the top right corner click "Create a new account" and fill out the fields.
2. Confirm Your Email Address: Once you've signed up, check your email inbox for a confirmation link from Anveo. If you don't see it, be sure to check your Spam or Junk or 'All Mail' folder. Click the link to confirm your email address.
3. Log in to Your Anveo Account: After confirming your email, sign in to your new Anveo account by going to anveo.com and on the top right corner click "Access My Account".

SIP credentials are a combination of a username and password that authenticate a SIP (Session Initiation Protocol) device or application with a VoIP service provider's server. To find your Anveo SIP credentials:

1. In the 'My Account' menu at the top of the dashboard, click 'Account Preferences'
2. Click 'SIP Device Registration' on the left
3. Click "Activate SIP Access", and click "I agree"

You will then see your Anveo SIP Registration details, which contain everything you need to connect your Obihai device to your Anveo account.

You will need these SIP Username and SIP Password found in this section towards the end of the device configuration setup.

Now, it's time to connect your Obihai device to Anveo using your Anveo SIP credentials. Please note that the instructions may vary depending on the type of Obihai device you have. Please refer to your device administration guide for more details on how to connect your device.

Also notice that you must remove the checkmark from the "Default" column to make changes to some parameters

1. Prepare Device

1. Make sure your Obihai device is powered on
2. Connect one end of an Ethernet cable to the OBI internet port and other end of the Ethernet cable to an Ethernet port on your Internet Router or Switch

2. Factory Reset Device:

Some devices have an easy way of factory resetting the device using a phone connected to the device. To reset the device using a phone, using the phone connected to the Obihai device, do the following steps:

1. Dial *** to access the Obi configuration auto-attendant
2. Press 8 for "Restore Factory Default"
3. Press 1 to confirm
4. Hangup

The power LED (left most LED on Obi200) will turn red, then turn green, then flash green, and then turn solid green again.

If this method is not available for your device, or the method did not work, please follow the manual reset method:

1. Unplug power cord from the device
2. With a paper clip (or similar) depress the reset pin located at the bottom of the OBi.
3. While keeping the reset pin depressed, plug-in the power cord.
First, the Power LED will turn red, then become sold green. Keep depressing the reset pin while this is occurring.
4. After 10 seconds, the Power LED will start to flash green (slowly).
You may now release the reset pin.
5. Within 5 seconds, the Power LED will start to flash green rapidly for about 3 seconds.
6. Next the Power LED will change to red briefly indicating the OBi is now rebooting

3. Access Obihai Device Manager:

Make sure the Obihai device is turned on, and is connected to an internet router with an Ethernet cable.

For the majority of Obi devices, please do the following to access the Obihai device web interface:

1. From a phone attached to the OBi, dial *** to access the OBi configuration auto-attendant
2. Choose "1" to hear the IP address of the OBi (will be something similar to 192.168.xxx.xxx)
3. Open your favorite web browser on PC and enter the OBi IP address (that you just heard) in the URL address bar
4. When prompted, enter "admin" for the username & "admin" for the password. If you already configured or have changed the login information before, use the changed login credentials

For Obi202, please follow these steps to enable the GUI Web Interface:

1. From the phone connected to the Obi202, Dial *** to access the OBi configuration auto-attendant
2. Press "0" for Advanced
3. Enter 30# Check mark
4. Press 1 to enter a new value
5. Enter 1# to enable
6. Press 1 to save
7. Hangup
8. Dial *** to access the OBi configuration auto-attendant
9. Choose "1" to hear the IP address of the OBi (will be something similar to 192.168.xxx.xxx)
10. Open your favorite web browser on PC and enter the OBi IP address (that you just heard) in the URL address bar
11. When prompted, enter "admin" for the username & "admin" for the password. If you already configured or have changed the login information before, use the changed login credentials

4. Check that device reset successfully

Before you proceed, please check that the device correclty reset by checking that the parameters are reset.

1. On the left, expand "Service Providers", and expand "ITSP Profile A", and click "General".
2. Check that everything is set to Default. If you see anything that says "Google Voice", then the device did not reset correclty and you need to try to reset it again

5. Disable Obitalk portal Auto Provisioning:

You should now be able to see the Obi Web Interface. In order to make sure there will be no conflicts between this Manual configuration and the Obihai dashboard, please perform the following steps to disable auto-provisioning:

1. On the left, expand System Management, and click "Auto Provisioning".
   • Auto Firmware Update Section -> Method : Disabled
   • OBiTALK Provisioning Section -> Method : Disabled
   • Click Submit at the bottom to save the changes
   
2. On the left, expand Voice Services, and click "OBiTALK Services".
3. For the "Enable" parameter, uncheck "Default" and uncheck the Enable value. So Enable should be unchecked.
4. Scroll down to the bottom and click "Submit" to save the changes


6. Connect Device To Anveo:

Now you can actually connect your device to Anveo

Configure the ITSP Profile General settings:

1. On the left, expand 'Service Providers'
2. In that expanded section, expand 'ITSP Profile A'
3. In that expanded section, click 'General'
4. Make sure that the 'SignalingProtocal' says "SIP". If not, uncheck Default checkmark and select 'SIP'
5. Copy and paste the following into the "DigitMap" parameter:

   Note: include the parentheses.
   

   (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|*xx|*xxx|011xx.|xx.|(Mipd)|[^*#]@@.)

6. Scroll down and click Submit button


Configure the ITSP Profile SIP settings:

1. On the left, expand 'Service Providers'
2. In that expanded section, expand 'ITSP Profile A'
3. In that expanded section, click 'SIP'
4. Configure the following parameters:
   • ProxyServer: sip.anveo.com
   • ProxyServerPort: 5010
   • RegistrarServer: sip.anveo.com
   • RegistrarServerPort: 5010
   • RegistrationPeriod: 360
   • RegisterExpires: 360
5. Scroll down and click Submit button


Configure the Voice Service settings:

1. On the left, expand 'Voice Services'
2. In that expanded section, click "SP1 Service"
3. Scroll down to the "Credentials" section
4. In the "AuthUserName", enter your Anveo SIP "Username" found on Anveo's SIP Registration Page (In a new window, go to anveo.com => login to your account => in the 'My Account' menu click 'Account Preferences' => on the left click SIP Device Registration.)
5. In the "AuthPassword", enter your Anveo SIP "Password" found on Anveo's SIP Registration Page (In a new window, go to anveo.com => login to your account => in the 'My Account' menu click 'Account Preferences' => on the left click SIP Device Registration.)
6. Scroll down and click Submit button

Now Reboot the device by clicking the "Reboot" button on the top right

For more information please see: OBiDeviceAdminGuide.pdf (Archived)

Configure the ITSP Profile B General settings:

1. On the left, expand 'Service Providers'
2. In that expanded section, expand 'ITSP Profile B'
3. In that expanded section, click 'General'
4. Make sure that the 'SignalingProtocal' says "SIP". If not, uncheck Default checkmark and select 'SIP'
5. Copy and paste the following into the "DigitMap" parameter:

   Note: include the parentheses.
   

   (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|*xx|*xxx|011xx.|xx.|(Mipd)|[^*#]@@.)

6. Scroll down and click Submit button

Configure the ITSP Profile SIP settings:

1. On the left, expand 'Service Providers'
2. In that expanded section, expand 'ITSP Profile B'
3. In that expanded section, click 'SIP'
4. Configure the following parameters:
   • ProxyServer: sip.anveo.com
   • ProxyServerPort: 5010
   • RegistrarServer: sip.anveo.com
   • RegistrarServerPort: 5010
   • RegistrationPeriod: 360
   • RegisterExpires: 360
5. Scroll down and click Submit button

Configure the Voice Service settings:

1. On the left, expand 'Voice Services'
2. In that expanded section, click "SP2 Service"
3. Set X_ServProvProfile to "B"
4. Set X_RingProfile to "B"
5. Set X_CodecProfile to "B"


6. Scroll down to the "Credentials" section
7. In the "AuthUserName", enter your Anveo SIP "Username" found on Anveo's SIP Registration Page (In a new browser window, go to anveo.com => login to your account => in the 'My Account' menu click 'Account Preferences' => on the left click SIP Device Registration.)
8. In the "AuthPassword", enter your Anveo SIP "Password" found on Anveo's SIP Registration Page (In a new browser window, go to anveo.com => login to your account => in the 'My Account' menu click 'Account Preferences' => on the left click SIP Device Registration.)
9. Scroll down and click Submit button

Configure which SP service to use:

1. On the left, expand 'Physical Interfaces'
2. In that expanded section, click "PHONE1 Port"
3. Set "PrimaryLine" to "SP2 Service"
4. Scroll down and click Submit button

Now try dialing *91 for the echo test.