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What is happening to Obitalk?
According to the recent OBITALK.com announcement, OBITALK services will be decommissioned and shut down on October 31, 2024. This means Google Voice will no longer work with Obihai devices.
Fortunately, Obihai devices work with Anveo, a popular VOIP service provider. And you can still connect your Obihai device to Anveo after Obitalk services are shut down.
Why Choose Anveo as Your VoIP Provider?
Anveo is a popular VoIP service provider with a proven 12+ year reliability track record and it is compatible with Obihai devices. Anveo's service is perfect for Residential and Business users. Anveo offers special subscription packages designed specifically for Obitalk users.
If you want to port your Google Voice phone number to Anveo and use your Obihai device, please see our guide on How to Port Your Google Voice Number to Anveo: A Step-by-Step Guide For Obihai Users.
Step-by-Step Guide to Connect Your Obihai Device To Anveo Using SIP Credentials
In this article, we'll walk you through the entire process of how to connect your Obihai device to Anveo using SIP credentials, to ensure you can continue using your Obihai device seamlessly without needing the Obitalk portal. We will cover how to sign up to Anveo, where to find Anveo SIP Credentials, and how to configure your Obihai device.
Anveo works with majority of Obihai devices, including but not limited to Obi100, Obi110, Obi200, Obi202, Obi312, Obi1000 series, and Obi2000 series.
Besides Obihai devices, Anveo also works well with all major desk phones and IP (SIP) phones like Obihai, Polycom, and Grandstream devices, and softphones such as Zoiper and Phonerlite.
Step 1: Create Your Anveo Account
- Visit Anveo: Go to anveo.com, and in the top right corner click "Create a new account" and fill out the fields.
- Confirm Your Email Address: Once you've signed up, check your email inbox for a confirmation link from Anveo. If you don't see it, be sure to check your Spam or Junk or 'All Mail' folder. Click the link to confirm your email address.
- Log in to Your Anveo Account: After confirming your email, sign in to your new Anveo account by going to anveo.com and on the top right corner click "Access My Account".
Step 2: Find Anveo SIP Credentials
SIP credentials are a combination of a username and password that authenticate a SIP (Session Initiation Protocol) device or application with a VoIP service provider's server. To find your Anveo SIP credentials:
- In the 'My Account' menu at the top of the dashboard, click 'Account Preferences'
- Click 'SIP Device Registration' on the left
- Click "Activate SIP Access", and click "I agree"
You will then see your Anveo SIP Registration details, which contain everything you need to connect your Obihai device to your Anveo account
Step 3: Connect your Obihai device to Anveo
Now, it's time to connect your Obihai device to Anveo using your Anveo SIP credentials. Please note that the instructions may vary depending on the type of Obihai device you have. Please refer to your device administration guide for more details on how to connect your device.
Factory Reset Device (Recommended but not required):
- Power on the OBi device
- Locate the Factory Reset button access hole on the bottom of the OBi. It is a circular hole (a little larger than the others) just above and to the left of the Model ID on the product label
- Using a paper clip or similar instrument, depress the button inside the hole for 15 seconds
- The Power LED will flash red. This indicates you may release the button and the OBi will now be reset to its factory defaults
Prepare Device
- Make sure your Obihai device is powered on
- Connect one end of an Ethernet cable to the OBI internet port and other end of the Ethernet cable to an Ethernet port on your Internet Router or Switch
Access Obihai Device Manager:
- From a phone attached to the OBi, dial *** to access the OBi configuration auto-attendant
- Choose "1" to hear the IP address of the OBi (will be something similar to 192.168.xxx.xxx)
- Open your favorite web browser on PC and enter the OBi IP address (that you just heard) in the URL address bar
- When prompted, enter "admin" for the username & "admin" for the password. If you already configured or have changed the login information before, use the changed login credentials
- From the phone connected to the Obi202, Dial *** to access the OBi configuration auto-attendant
- Press "0" for Advanced
- Enter 30# Check mark
- Press 1 to enter a new value
- Enter 1# to enable
- Press 1 to save
- Hangup
- Dial *** to access the OBi configuration auto-attendant
- Choose "1" to hear the IP address of the OBi (will be something similar to 192.168.xxx.xxx)
- Open your favorite web browser on PC and enter the OBi IP address (that you just heard) in the URL address bar
- When prompted, enter "admin" for the username & "admin" for the password. If you already configured or have changed the login information before, use the changed login credentials
Disable Obitalk portal Auto Provisioning:
- System Management -> Auto Provisioning -> Auto Firmware Update -> Method : Disabled
- System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
- System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
- Voice Services -> OBiTALK Service -> Enable : Unchecked
Connect Device To Anveo:
- SignalingProtocol: SIP
- SIPProxyServer: "sip.anveo.com"
- SIPProxyServerPort: "5010"
- RegistrarServer: sip.anveo.com
- RegistrarServerPort: "5010"
- Leave other fields as they are
- AuthUserName: Anveo SIP Username on the SIP Registration Page
- AuthPassword: Anveo SIP Password on the SIP Registration Page
- SignalingProtocol: SIP
- SIPProxyServer: "sip.anveo.com"
- SIPProxyServerPort: "5010"
- RegistrarServer: sip.anveo.com
- RegistrarServerPort: "5010"
- Leave other fields as they are
- AuthUserName: Anveo SIP Username on the SIP Registration Page
- AuthPassword: Anveo SIP Password on the SIP Registration Page
For the majority of Obi devices, please do the following to access the Obihai device web interface:
For Obi202, please follow these steps to enable the GUI Web Interface:
You should now be able to see the Obi Web Interface. In order to make sure there will be no conflicts between this Manual configuration and the Obihai dashboard, please perform the following steps to disable auto-provisioning:
Please note you must remove the check mark from the "default" column, then under "Method" please use the 'Drop After this, save all changes and you are ready to move on to the actual configuration.
Save all changes.
Now you can actually connect your device to Anveo
Some devices have a 'Quick Start Setup Wizard'. For Obi 2xx series, configure ITSP Profile A with the following information:
Configure Voice Services:
If there is no 'Quick Start Setup Wizard', go to the 'ITSP Profile SIP' section. And configure an ITSP profile with:
Then go to the Configure Voice Services
For more information please see: OBiDeviceAdminGuide.pdf (Archived)
And that is it. If your device is successfully connected to Anveo, you will see the SIP Status "Active" on Anveo's SIP Device Registration page.
To test that your Obi device is configured properly, call *91 to access Anveo's echo test.
Now you can either port an existing number, order a new number, configure E911 etc.
Next Steps
- If you have an Obihai device and are a residential customer, you want to get Anveo's special Obitalk package. To port a Google Voice number to Anveo and get Anveo's special Obitalk package, please read our article on How to Port Google Voice for Obitalk.
- If you do not have an Obihai device, please follow our guide on how to port a Google Voice number to Anveo here.
Need Help? We're Here for You!
If you have any questions or need assistance at any point, don't hesitate to reach out. Our support team is ready to help you make this transition as smooth as possible.
Frequently Asked Questions
Q: What is Aveno? Are you Aveno or Anveo?
A: On the recent OBITALK.com announcement, Obitalk misspelled Anveo. They meant to write Anveo. In that article, Aveno is Anveo.
Q: I need help configuring my Obihai Device. Can you help me?
A: If you have trouble connecting your device, please submit a support ticket from your account dashboard (Support Menu on the top right, click "Support Tickets", and create a new free ticket), describe the problem, and our technical team will try to help you setup.