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Google Contacts Integration
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Integration with Google Apps/Contacts to lookup Contacts, capture Leads and more.
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Lookup Caller's Details
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Google Contacts integration allows Anveo users to customize their business phone systems using Visual IVR Call Flow and automatically lookup and retrieve caller's details from Google Contacts.
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Advanced Call Handling
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Incoming calls can be routed based on the Google Contacts details (such as Google Contact Group membership) plus a new Google Contact can be created with incoming caller details.
Google Contacts integration also allows creation of more business centric IVRs. For example playback a personalized greeting message using Anveo's Premium Text to Speech or include additional caller details in the voicemail email notification message etc.
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