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Error Text
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Reason
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Resolution
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API requests can only be processed over Secure Connection. Please make sure that you use https://www.anveo.com
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API was sent to http://www.anveo.com/api/v2.asp connection.
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Change URL to https://www.anveo.com/api/v2.asp
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Invalid XML
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XML Request is invalid.
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Verify XML Request message. There are many online XML Validation tools like http://www.w3schools.com/Dom/dom_validate.asp.
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Unable to locate USERTOKEN node.
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USERTOKEN node is missing.
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Verify XML Request Message to make sure it follows Anveo XML API Request format.
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Unable to locate USERKEY node.
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USERKEY node is missing.
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Verify XML Request Message to make sure it follows Anveo XML API Request format.
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Unknown User.
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USERKEY value is invalid.
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Verify USERKEY value and compare it with the one from API Configuration screen. Make sure there are no spaces around USERKEY.
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Unable to locate ACTION XML Node.
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ACTION node is missing.
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Verify XML Request Message to make sure it follows Anveo XML API Request format.
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Unknown ACTION [XXXXXX].
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XXXXXX is not a valid API ACTION.
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Verify ACTION tag and its NAME attribute value.
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Negative Account Balance.
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Your account balance is negative.
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Add funds to your account.
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CallerID is not known to Anveo. Please make sure that the CallerID phone number is verified. For details please visit http://www.anveo.com/setupQDials.asp
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CallerID phone number is not verified.
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Visit http://www.anveo.com/setupQDials.asp and add desired CallerID phone number and click the 'VERIFY' button to confirm phone number ownership.
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Phone Number is missing.
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Required PHONENUMBER parameter is missing.
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Verify XML Request Message to make sure that all required parameters are present.
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Phone Number is invalid.
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Phone number in PHONENUMBER parameter is invalid.
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Make sure that Phone Number consists of digits only and it starts with country code following by area code and local phone number.
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Dest Phone Number is missing.
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Required DESTPHONENUMBER parameter is missing.
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Verify XML Request Message to make sure that all required parameters are present.
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Dest Phone Number is invalid.
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Phone number in DESTPHONENUMBER parameter is invalid.
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Make sure that Phone Number consists of digits only and it starts with country code following by area code and local phone number.
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DELAY parameter should be numeric.
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DELAY parameter is invalid.
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Make sure that DELAY parameter has numeric value without any special characters. Review API examples for more details.
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DELAY parameter should be greater than 0 and less than 86400 (60 days).
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DELAY parameter value is outside of acceptable range.
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DELAY parameter should be greater than 0 and less than 86400.
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Internal Error - no rate information.
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Internal Anveo Error.
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Contact Anveo customer service for a possible resolution.
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No CallerID provided.
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Required CALLERID parameter is missing.
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Verify XML Request Message to make sure that all required parameters are present.
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Call Flow parameter is missing. Please check request XML.
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Required Call Flow parameter is missing.
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Verify XML Request Message to make sure that all required parameters are present.
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Call Flow parameter is missing or incorrect Call Flow Hash. Please check request XML.
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Required Call Flow parameter is missing or invalid Call Flow Hash value.
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Verify XML Request Message to make sure that all required parameters are present and valid. Make sure that you use the correct Call Flow API KEY.
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Call Flow has errors.
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Call Flow cannot be executed due to errors.
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Verify Call Flow and resolve all errors.
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Variable name is missing.
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VARIABLENAME attribute of VARIABLE parameter is missing
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Verify XML Request Message to make sure that all required parameters are present.
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REQUESTID parameter is missing.
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Required Call Flow parameter is missing.
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Verify XML Request Message to make sure that all required parameters are present.
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Invalid REQUESTID.
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REQUESTID provided is not valid.
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Verify XML Request Message and make sure that REQUESTID used is the one returned by DIAL.CALLFLOW or DIAL.CONNECT API Response.
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There is no active API Subscription
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No active API Service subscription.
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Please make sure that your have an active API Service Subscription.
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BILLINGCODE should be less than 127 characters.
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BILLINGCODE is too long.
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Please make sure that BILLINGCODE is less than 127 characters.
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